Secure the Perimeter
I read an article in the Times this week where some military men were criticizing the Bush administration's sanction of torture, not just because it's inhumane, but because it doesn't work. In general, it seems humans aren't persuaded to cooperate with people who are shovling electrodes in to them, or pouring water into their upside-down nasal cavities, or the other things too numerous to mention.
The military men had an extraordinary suggestion, which was to use marketing techniques rather than torture. They said American marketing is way more up to date and sophisticated than is our brand of torture (brutish, stuck in the cattle-prod era). And it's true! As someone who works in advertising, I know well the time, money and effort devoted to what might make someone buy a particular kind of cracker, or return to a cookie that they've abandoned. In the latter case, a huge effort is expended to make consumers remember their childhood experiences with that cookie, to connect with feelings of closeness with a parental figure, and to march out of the house nearly hypnotized by remembered warmth, straight to the store to buy those cookies and return to a time when someone cared about you and nurtured you, unlike now when people are so demanding and strange!
I think most people have a general idea of how marketing works, but the level of detail may not be known. The study of consumer habits is scientific in its dense, focused probing. How well could we penetrate an enemy combatant's emotional armor if we A) knew their language and B) used some of these same techniques? What if we tenderly examined their need for emotional stability, their desire to feel in control of their lives, their affection for clean drinking water, and all the other habits that are scrutinized with scientific intensity and focus by marketers in America every day? What if we then used their memories of their childhoods to get them sobbing and confessing they do indeed plan to commit jihad, but not if they can have that can of Coke and that yummy Mr. Chips cookie, because then they wouldn't need to wage war, they would just need the cookies and Cokes to keep coming!
I know I haven't nailed this bizarre-ity yet -- perhaps the Daily Show will, tomorrow night.
4 Comments:
On several occasions I have been shocked to discover just how much a commercial or ad campaign has infiltrated the deep levels of my psyche. Some times you can see straight through a commercial's clumsy attempts, but other times they are truly nefarious in their subtlety.
7:45 AM
Nefarious is the exact right word. They are so stealthy now, so clever. It's true though that putting that strategizing to other uses might be astoundingly effective.
vacuous, by the way -- thanks for saying the women-in-humor piece was hilarious. You made my day. No one liked it or thought it was funny except you. My sister said, "I must be out of touch -- I had no idea women were so prominent in comedy."
Too bad she's so stupid.
Kidding!
4:52 PM
I thought your women-in-humor piece was neat because, skimming over it on my first pass, I couldn't tell it was satire until about halfway through, at which point it clicked. One might call it stealth humor. I realized after I wrote my comment for this post that I probably missed the boat on this one, and that you intended this one as satire too.
4:21 AM
Oh no, vacuous -- I'm not always being satirical. I'm really very earnest a lot of the time.
I guess I should put "satire" in italics at the top of those pieces, like the pages in the New Yorker that are obliged to admit "advertisement" at the top of the page.
I was genuinely struck when I read that Times article that here was an idea that could have legs, if anyone would pay attention. But naturally we're dedicated to head-in-the-sand military policies as we are to all other policies.
I'm super-tired. I just finished my robot secretary sketch and got it up on YouTube. It's there! It's called Robot Secretary - Early Lunch. Expect viral advertising (speaking of advertising).
5:42 PM
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